Privacy policy.

IT-PACKS LLC ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at it-packs.org.

We collect information you voluntarily provide through our contact form: your name, company name, email address, phone number, and message content. We also automatically collect certain technical data through cookies and analytics tools, including your IP address, browser type, device information, and pages visited.

We use collected information to respond to your inquiries, improve our website and services, analyse usage patterns, and comply with legal obligations. We do not sell your personal information to third parties.

We use Google Analytics 4 (measurement ID G-MC69RG8KSD) to understand how visitors interact with our website. You can opt out by enabling Do Not Track / Global Privacy Control in your browser, by installing the official Google Analytics opt-out browser add-on, or by clearing cookies for this site. We retain analytics data in accordance with Google Analytics' default retention settings.

IT-PACKS LLC may send SMS or text messages to clients and partners for account notifications, project updates, service communications, and operational alerts. By providing your phone number and opting in to receive text messages, you consent to receive these communications from IT-PACKS LLC.

Message frequency varies based on account activity. Message and data rates may apply. You can opt out of receiving text messages at any time by contacting us at info@it-packs.org.

We do not share your phone number or SMS opt-in data with third parties for marketing purposes. Phone numbers collected for SMS communications are used solely for the purposes described in this policy.

We retain contact form submissions for a maximum of 24 months. Analytics data is retained in accordance with Google Analytics' data retention settings.

Under applicable data protection laws, you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise these rights, contact us at info@it-packs.org.

For any privacy-related questions, please contact us at info@it-packs.org.